Refund policy

Return Policy: 

All purchases are final, and we do not accept returns or exchanges due to the personal-use nature of our products. This policy allows us to uphold the highest standards of quality and hygiene for every customer.

In the unlikely event that your item arrives damaged or has a manufacturing defect, please contact hello@ativv.com within 14 days of delivery. Be sure to include your order details and photos of the issue, and our team will assist you promptly.